At Comme des Garçons Store, we are dedicated to delivering your fashion essentials quickly, safely, and reliably. Below you’ll find important information about our shipping process, delivery times, and customer support.

Order Processing and Delivery Times

  • Order Cut-Off Time: Orders placed by 3:00 PM (EST), Monday to Friday, are processed the same day.
  • Handling Time: Orders are typically processed within 1–3 business days.
  • Transit Time: After dispatch, delivery within the United States typically takes 3–5 business days.
  • Total Estimated Delivery Time: 4–8 business days from the date of order placement.

Note: Delivery times may vary during holidays, peak seasons, or due to unexpected events. We will promptly notify you if any delay occurs.

Shipping Methods

We partner with trusted U.S. courier services to ensure your order arrives securely and on time.
Shipping methods may vary depending on your location and order size.

  • Free Standard Shipping: We offer free standard shipping on all orders — no minimum purchase required.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to monitor your shipment’s progress in real-time.

Delivery Issues and Support

We work hard to ensure smooth and timely deliveries.
If you encounter any issues with your shipment, please reach out to our customer support team:

Returns and Exchanges

For returns and exchanges, please refer to our Return & Refund Policy.
Return shipping costs are the customer’s responsibility unless the item received is damaged, defective, or incorrect due to our error.

Contact Information

Phone: +1 (332) 252-8245
Email: support@commedesgarconsstore.us
Physical Address: 4039 NW 70th Ave, Coral Springs, FL 33065, USA